Definition of Direct Client Contact (DCC) and Currency Hours

Direct Client contact hours

Direct client contact (DCC) is any activity in which the client and the therapist are directly and formally engaged in the psychotherapeutic process. Ordinarily, this process occurs face-to-face, but other forms of direct contact, for example, using the telephone, Skype, video-link, or even email (with appropriate considerations for privacy and confidentiality) are relevant. The client may be an individual, couple, family or group. 

Also included in direct client contact are:

  • interviewing for intake, as long as this activity is clinical in nature and then used to determine the nature and course of the therapy;
  • interviewing, administering a test or conducting a formal assessment as part of clinical interaction with the client; and
  • facilitating or actively co-facilitating therapeutic sessions.


The following are not considered direct client contact:

  • practice and role-plays conducted within an educational/training program
  • observing therapy without actively participating or providing follow-up to the client immediately after the observed session;
  • record-keeping;
  • administrative activities, including report-writing;
  • conducting a psychometric assessment that primarily involves administering, scoring and report-writing, with little or no clinical -interaction with the client; and
  • providing or receiving clinical or other forms of supervision.


Note: A standard 45 or 50-minute session qualifies as one hour of DCC.

Currency Hours

Currency hours include a broad range of professional activities directly related to the practice of Counselling Therapy, examples of currency hours are:

  • direct client work;
  • record-keeping and preparation in relation to direct client work;
  • professional development in counselling;
  • engaging in clinical supervision as a supervisee;
  • conducting research or writing in the field of counselling therapy;
  • supervising;
  • teaching (must be a course directly related to counselling therapy);
  • educational hours directly related to counselling therapy;
  • managing those in the field of counselling therapy;
  • consulting; and
  • other professional activities that impact the practice of counselling (Note: personal psychotherapy hours may be counted as they relate to the profession and increase a self-reflective practice), other self-care, personal or spiritual practices may not be counted.)


To assist in tracking your hours please download the following Excel spreadsheet:

DCC and Currency Hours Tracking Tool